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Frequently Asked Questions

General

These paintings are from a very early period of Pablo’s work, before he had disciples able to imitate Pablo’s visionary art style. We have either hand written descriptions of the paintings, or audio recordings in which Pablo explain the paintings. We will provide a copy of such descriptions or recordings.

Yes, we still have some other visionary art works and landscape art which will be added to our virtual gallery. By subscribing to this website, you will have immediate knowledge about the new art to be displayed here.

You will receive the painting in a high quality tube. Currently, we do not offer framing and recommend that you contact a local framing specialist for cautious, professional unrolling of the artwork.

We are open to only sell Amaringo paintings from other providers made until 1994. After that year Luis Eduardo Luna was not any longer Pablo’s representative, and cannot verify the authenticity of such paintings. Every request will be evaluated individually in order to preserve our brand and trust.

If your painting is applicable, we can offer reselling of the painting with a 15% commission. Please contact us here, or write us to [email protected] for more information.

Buying

You can order a painting by contacting us here, or writing to: [email protected]

After receiving your request we will first ask some basic details regarding shipping and then send you the price. If you are located outside the European Union, we will send you also the estimation of customs.

After accepting the terms, we will send you an invoice to your email.

After you pay, the payment may take a few business days to arrive to our bank. 

After we’ve received the payment to our account, we will notify you immediately, and ship you the painting using FedEx International Priority®. The shipping should then reach you in 1-2 days latest.

We will give you the tracking code so you can stay aware of where the work of art is currently located.

We may return or exchange your item provided that you notify us within 14 days of receiving the item.

For more information, please refer to our return exchange policy on our Shipping Policy.

The shipping is included in the price, and we take care of the insurances regarding the shipping. Handling taxes varies on where you are located. If you are a resident of the European Union, we will send you an invoice plus VAT. If you are a resident outside of the European Union, we will send you a 0% VAT invoice, including the estimated costs of declarations. In this case the responsibility regarding possible local taxes belongs to you.

If you have concerns regarding the possible customs fees before buying, contact us and we can give you an estimation via Fedex. The costs may vary a lot depending on the country where you are residing at.

For more information, please refer to our Shipping Policy.

We accept both dollars and euros as a currency. Right now we are not accepting any other currencies.

We accept bank transfers according to our invoice, no checks or cash transfers.

Shipping

All of our works of art are currently shipped by FedEx.

We always deliver the paintings face to face, so you will not have to pick it up from anywhere else except at your door.

We will ship latest in 2 business days after your payment have reached us. We will notify you promptly once the work of art is on its way to you. Please understand that the COVID19 situation might affect slightly the delivery time.

After we’ve shipped your painting and notified you about it, it should take: 
– 1-2 days if you reside in Europe, North America or Asia
– 2-3 days if you reside in South America
– 2-4 days if you reside in Oceania or Africa

We will provide you a tracking code so you can keep up where it’s currently located.

We will hand you the tracking code and link where you can see the location of the painting right after the shipping has been initiated.

In that unlikely event please let us know and we will confirm the situation with FedEx.

If the painting has been lost in its way, we will repay the costs in full.

We take care to make sure that the work of art is properly protected. The painting will be rolled inside a high quality tube and protected inside by paper, cartridge and bubble wrap. Our tube will be transported within another cartridge tube from FedEx.

Upon immediate delivery, we highly recommend you send your painting directly to a framer for cautious, professional unrolling of the artwork.

In that unlikely event please contact us as soon as possible and we will confirm the situation with FedEx.

If the painting was damaged prior to arriving to you, we can offer repairing it, replacing it, or repaying the costs in full.